Contact Information

Write to us here and your message goes straight to the MyLoveAxis support inbox. You will receive a short confirmation email so you know it arrived.

For support, account inquiries, or billing assistance, please contact us via email at support@myloveaxis.com.

For guided help with readings, payments, receipts, refunds, privacy, or Pioneer eligibility, visit Buyer Support.

Signed-in buyers can open My Account to find their Reading Room and receipts, change their password and security settings, review membership or Pioneer status, and find privacy actions.

For anything not available there, including account or billing questions, use Buyer Support.

To request account deletion, email us from your registered account address and state that you want your account deleted. We will verify your identity before processing the request. See our Privacy Policy for what is removed, what may be retained, and the 14-calendar-day target.