Refund Policy
How refund requests are reviewed for Manual Synergy readings and other purchases.
Last updated · 15 September 2026
Reading Purchases
A Manual Synergy reading is a digital, reflective and interpretive reading delivered after purchase as a private saved report in your Reading Room. It is intended for personal reflection and entertainment, not as a guarantee or prediction, and not as medical, legal, financial, or psychological advice.
When We May Consider a Refund
Contact us if you believe you were charged twice, were charged an incorrect amount, did not receive your reading, or experienced a technical issue that prevented delivery or access. We will review the details of your request and the delivery record before making a decision.
What Is Generally Non-Refundable
Manual Synergy readings are generally not refundable once successfully delivered. A request based only on dissatisfaction with an interpretation, changed circumstances, or a reading not producing a desired outcome does not ordinarily qualify for a refund. This does not affect any rights that apply under the law where you live.
How to Request a Review
Email support@myloveaxis.com from your registered account address. Include your MyLoveAxis order number beginning with “MLA-”, the purchase date if known, and a short summary of the issue. Your order number appears on the Full Reading card and the Receipts page.
For more information, read the Buyers FAQ, Terms & Conditions, and Privacy Policy, or visit Contact.
Subscription Cancellation
Until a self-service cancellation flow is available, send a cancellation request from your registered account address. We will process the request to stop future subscription billing and confirm the cancellation by email.
Need Help?
Email support@myloveaxis.com from your registered account address with any billing, refund, or cancellation question.